We undertake that the collection and processing of your data, made from this website, comply with the General Data Protection Regulation (RGPD).
The purpose of the charter is to inform you of the rights and freedoms that you can assert with respect to our use of your personal data and describe the measures we implement to protect them.
Your personal data
Processing of your personal data and data retention period
You are likely to provide us with a certain number of personal data such as your first and last name, in order to respond to your requests for information and reservations. The information is needed to process your request, otherwise it can not be processed.
Your data is kept for the duration necessary for the purpose of the treatment, ie as long as the contact remains active. In the event that the latter becomes inactive, the data will be deleted within 3 years.
When processing Personal Data, Hôtel & Spa du Château takes all reasonable measures to protect against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
Transmission of collected information
Your data will not be sold to a third party. In addition, we will not disclose personal information to third parties without your consent, except to comply with the Terms and Conditions, our rights, or use statistical analysis.
Under the GDPR, you have the right to access, rectify, delete and oppose your personal data. You may request the communication of your personal data and you have the right to set guidelines regarding the fate of your personal data after your death. You can also request the limitation, portability of your data and / or file a complaint with the relevant supervisory authority. Please send your request to the following address:
Hôtel & Spa du Château
123 avenue du Clavier
Your navigation data
When browsing our website, temporary cookies may be stored on your computer.
Information about cookies
A cookie is a file that allows you to record information about the navigation of your computer on the website (date and time pages were loaded, browser used and language, page views, frequency and duration of visits to the site, numbers visits, sources of the visit, location) and in particular to facilitate your visits to the site.
You may at any time delete the cookies installed on your computer, oppose the registration of new cookies and receive a notification before installing a new cookie by configuring your browser tool via the instructions given below. Please note that if you uninstall a cookie or if you oppose the installation of cookies on your computer, you may not be able to benefit from some of the services on the website.
How to set your browser to refuse or be warned about the installation of cookies?
You can configure your browser so that the acceptance or the refusal of cookies is proposed to you, before a cookie is likely to be registered in your terminal. For the management of cookies, the configuration of each browser is different. It is described in the help menu of your browser:
- Internet Explorer : click here
- Edge : click here
- Safari : click here
- Chrome : click here
- Firefox : click here
Cookies on this site
We may use the following types of cookies:
- Session Management Cookies
- Audience measurement cookies (statistical cookies)
- Cookies required for some optional features
- Cookies related to targeted advertising
- Cookies of social networks generated in particular by their share buttons when they collect personal data
Cookies enable us to analyze how you use the site and to offer you better browsing. They also help us identify any problems you may encounter in order to provide quick fixes. They also help us to prevent and fight computer fraud (spamming, hacking ...).
The agreement on cookies of this site
During your first visit to our site, an information banner will appear at the bottom of the page. By continuing your navigation on the Site or after clicking on "I accept", you expressly consent that Hôtel & Spa du Château may place cookies on your device.
The validity period of the consent to the deposit of Cookies is 12 months. At the end of this period, we will seek your consent again. You can change the cookie settings on your browser at any time, as described above.
Embedded content from other sites, or third-party services
Hôtel & Spa du Château may include on its Site third-party web applications such as social networks, allowing you to share Site content with other people. Articles on this site may include embedded content (eg videos, hyperlinks, images).
Hôtel & Spa du Château
123 avenue du Clavier